Human Resources Officer

Aldar Education is currently seeking a School Human Resources Officer to support our growing family of owned and operated schools in the UAE. Due to planned current and future expansion we are looking to add to our current People and Culture team supporting our British, US and IB curricula network of schools. 

The successful candidates will be closely aligned with our core values and ethos and possess a genuine understanding and appreciation of the values of the region.

Responsibilities:

Main Duties:

• Be the primary point of contact for all school staff on HR queries, including contracts, terms and conditions, payroll, housing, HR policies and entitlements
• Support SLT in the effective attraction and recruitment of school-based staff
• Manage the onboarding process for all incoming staff, including pre-employment communication to ensure new starters are aware of the requirements for their role and for working and living in the UAE
• Coordinate and manage employee exit processes, liaising with the Operations teams
• Specific Duties:
• Talent Acquisition & Onboarding
• Utilise Taleo (or other ATS) to advertise and manage vacancies and candidate lifecycles
• Advertising, screening, shortlisting, interview management and candidate tracking for all school staff in support of the Heads of School
• Conduct pre-employment safer recruitment checks for all staff, including references and suitability/police clearances and ensuring appropriate follow-up based on each case
• Coordinate new starter induction in school, and ensure communication takes place pre-employment
• Manage the onboarding of school-based staff, liaising with IT for relevant systems / email set-up and processing staff ID cards
• Coordinate ADEK pass applications and processing for new staff, ensuring clarity of timelines and providing guidance and support where required
• Coordinate the visa and work permit applications and processing for new staff, ensuring they are aware of their requirements, in line with group-wide guidance and in collaboration with the HQ HR & Public Relations teams
• Ensure the school’s recruitment activity is in line with the staffing headcount, with the Schools Ops Manager and HQ HR
• Create and issue offer letters, contracts, contract renewals and associated documentation in line with the group wide terms and conditions and policies
• Responsible for booking any flights/hotel and raising relevant PRs
• Responsible for updating and maintaining accurate data for On-boarding new staff

Performance Enablement

• Coordinate the school’s probationary processes in accordance with group-wide policies and processes
• Coordinate performance review and appraisal cycles in accordance with group-wide policies and processes to support the SLT in achieving a high-performance culture
• Track and provide reports to HQ HR on all key performance cases
• Professional development – monitor, book and track PD for school staff and provide reports as requested by the SLT, School Ops Manager and HQ HR HR Operations
• HR Operations:
• Health Insurance applications, renewals, cancellations and associated management for all school staff in coordination with HQ Public Relations team
• Management and reporting of staff time and attendance, including managing the time and attendance systems
• Responsible for issuing NOCs and other relevant staff letters (e.g. Bank, Government, Immigration, experience letters etc.)
• Keep the School’s organization chart up to date and ensure that HQ are aware of any changes
• HR KPIs  - collate people metrics based on the Aldar Education HR KPI requirements and provide reports on a monthly and ad-hoc basis, including but not limited to absence, turnover, PD, recruitment activity, disciplinary and performance management cases, compliance rates (visas and ADEK pass etc)
• Process exiting staff as leavers and ensure all associated exit procedures are completed, including liaison with HQ payroll for the calculations of full and final settlements, and associated housing closeout procedures
• Responsible for ensuring all resigned staff have correct acknowledgement letter and all relevant documents collated
• Maintain up to date confidential employment records and staff files on site at school
• Maintaining HR systems and ensuring they accurately reflect the staffing within the school
• Monitor and maintain CTC, ensuring agreed headcount is correct
• Participate in group-wide HR meetings in order to share knowledge, best practice and to ensure consistency within group standards

Employee Relations:

• Support the SLT with investigations and disciplinary management of staff, ensuring accurate records of cases are kept within confidential employment files
• Provide advice, counsel and guidance to employees on relevant issues and escalate to SLT or HQ HR where required
• Provide support to SLT in managing informal ER cases in accordance with group-wide policies and standards
• Any other duties as reasonably expected

Minimum Qualifications

• Minimum diploma / degree of higher education; or
• Related industry qualification, of graduate level, for the assigned functional area(s).
• Recognized HR Qualification and/or professional subscription (eg CIPD) desirable

Minimum Experience

• Minimum 2 years in HR or Recruitment in any industry; or
• 1 year in Generalist HR within a service-related industry

Job Specific Knowledge & Skills

• Sound working knowledge of UAE Labour Law.
• Competent using IT systems, including Microsoft Word/Excel/Outlook.
• Strong organizational and prioritisation skills.
• Experience liaising with government bodies in the UAE as well as a working knowledge of HAAD and Immigration requirements and processes.
• Fluent English communication skills, written and oral (Arabic proficiency is desirable)
• Attention to detail with diligent follow up, and able to execute in a timely manner.
• Skilled in multi-tasking and handling pressure.
• Organizational ability, of self and others.
• Forethought and forward planning (particularly as this relates to local Government compliance matters).
• Capable of influencing people and talented in networking with cultural sensitivity.
• Excellent interpersonal skills.
• The incumbent requires to reside in the same Emirate of the school assigned to.

What We Offer

Aldar Education are a family of world-class, child centered, and innovative schools based in the UAE.  We educate over 25,000 students across our group of owned and managed schools and as we grow so does our need for highly skilled, inspirational, and dedicated school leaders. We offer an attractive remuneration package. Our future-focused learning model includes both students and staff and so we place a special emphasis on professional development, coaching and training.

This job description is not all inclusive. Aldar Education reserves the right to amend this job description at any time.  We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals in their application at our company.

Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.